The reservation is final if it has been confirmed by the landlord and the tenant has paid the deposit. The landlord reserves the right to make reservation to refuse requests without reason. Upon receipt of the written booking request the landlord will react on the reservation within 5 working days of receipt by e-mail confirmation. Along with the confirmation the tenant receives an invoice for the total rent payable. 20% or 400 euro of the invoiced amount must be paid within 14 days and the remaining part of the total rental amount within 8 weeks before the start of the rental period.
The landlord is entitled to cancel the booking if the payment is not met. If there are inaccuracies in the confirmation and/or billing the landlord must be made aware of this immediately.
2. 2. General Data Protection Regulation (GDPR)
The landlord will use the personal information provided by the tenant for the necessary and mandatory notifications to the authorities in Austria. In addition, telephone number and email address are used to communicate the relevant information that is required directly related to the stay.
If the tenant does not appreciate further communication after the end of the rental period, he / she must make this known in writing by email and the landlord will remove data from its files after the end of the rental period.
3. Arrival and departure
The rented house is available on the agreed day of arrival after 15:00 pm. On the agreed day of departure the house should be available for cleaning before 10:00 am.
4. Guarantee and liability
a. The landlord is not liable for: theft, loss or damage of any kind during or following a stay in the chalet. This also applies to the possible breaking down and / or disabling of the technical equipment b. The refundable deposit of € 400, – will be returned at the correct leaving the chalet within 2 weeks. c. If damage and / or loss caused directly or indirectly resulting from the stay of the tenant and / or his / her accompany, which cannot be recovered from the security deposit, we will send you a written liable for . It is recommended that you get a civil liability and / or travel insurance where such liability is covered.
The chalet is equipped with internet, you as a tenant are responsible and liable for the use of the Internet within the rules in Austria, on discovery of abuse by the authorities the details of the tenant will be passed on to the authorities.
When the trip is cancelled the following percentages of the total amount payable are withheld depending on the time of the cancellation in relation to the arrival date:
– If canceled up to 3 months before the arrival date: 20% of the total rent;
– If canceled up to 8 weeks before the arrival date: 50% of the total rent;
– Cancellation from 8 weeks before the arrival date: 100% of the total rent;
It is advisable to take out cancellation insurance.
In case of premature termination of the stay, the full rent needs to be paid.
In case of force majeure, the landlord is entitled to terminate the agreement unilaterally by an (electronic) letter to the tenant. There is beyond the control of the tenant when the execution of the contract in whole or in part is / is prevented by circumstances beyond the control of the landlord including war risk, personnel strikes, blockades, fire, floods and other disruptions or events beyond the control of the landlord lead to consequences for the tenant that lead to the cancellation of the contract.
Upon confirmation of booking, 20% or 400 euro of the rent to be paid within 2 weeks. The remainder of the rent is less than eight weeks before the start of the rental period to be fulfilled.
Electricity is included in the rental fee, extensive usage will be charged extra.
Energy in Austria is quite expensive so we ask you to be aware of this.
8. Maximum number of persons
Occupancy of the chalet with more than 9 persons is allowed only in consultation with and after written confirmation from the owner. In case you occupy the house with more people than the agreed amount the landlord can refuse the entrance.
9. Pets and Smoking
Pets are not allowed. Smoking is not permitted in the chalet. The covered porch offers you the opportunity to smoke outside. If at the end of the rental period it is noted that people have smoked in the house, then the deposit will not be refunded, and above required additional cleaning by tenant be recovered.
The cleaning charge is € 90, – this is mandatory and must be paid in advance.
However, you are invited leave the chalet in a good state of cleanliness, if not then additional cleaning (90 euro) will be charged. Do not leave dishes, food, full bins, garbage bags, etc. behind. Empty the little bins in toilets and bathrooms, the bins in the kitchen before departure. When you do not properly separated all waste, our cleaning service has to separate all garbage, the additional cost of € 90, – will be charged.
The chalet is rented by you as fully as possible and comfortable. The following items are not included in the rent: – Bath / shower towels – Kitchen towels – Tea towels – Dishwasher cubes – washing powder
Despite all the care of the landlord it may be that you have a legitimate complaint. This complaint that you spot must be communicated directly to the landlord, so that he gets the opportunity to solve it.
13. Acceptance of terms
By payment of the rent (initial term or full rental) you acknowledge that you have read the terms and conditions and accept them.